Frequently Asked Questions
Check out these answers to our most commonly asked questions.
Getting started is simple! Simply select the plan you want to signup for and create a user account. Once you login, you will have the option to customize your new site.
We’ve developed Groomerzu to utilize a responsive design. What this means, is that you can use any type of device with an internet connection and an available web browser to access Groomerzu. The application will automatically resize it’s components to fit your screen size.
We’ve structured our plans to serve pet groomers of all sizes. As a result, some of our plans are designed to serve pet groomers with multiple locations. If this is a feature that you want, then please make sure that you select a plan that is enabled for supporting multiple locations.
Communication is key when running any type of service business. To help improve the communication process with your customers, they are able to create an account on your site to allow them to manage their user and pet(s) information. Their account can be used to send updates and appointment reminders, as well as make appointments. There is no limit on the number of customer accounts that can be created.
To help make the process as simple as possible, we’ve developed Groomerzu as a SaaS (Software-as-a-Service) solution. All that is needed is an internet connected device with a compatible web browser.
User (employee) accounts are dependent on the allocated amount for the enrolled plan. In order to increase the number of users available, please upgrade your plan accordingly. Its important to note that customer accounts do not count towards your user account limit as the information and functionality they can access is limited.
It is possible to downgrade your plan in the event that your current plan is no longer desired. All account changes are managed through the Groomerzu Customer Portal.
All billing changes are managed through the Groomerzu Customer Portal.